Warranty

Warranty

What does the warranty cover and how long?

Your watch has been crafted with the utmost care and precision by Jacob Zech Original® watchmakers and meets our strict quality standards. It is covered by an International Warranty for twenty-four (24) months from the date of purchase against defects in materials and manufacturing. During this period, Jacob Zech Original® will repair or replace any defective watch or part free of charge, excluding shipping costs. After the warranty expires, repairs will be subject to a service fee.

What is not covered under the warranty

(a) defects and damages due to loss, theft, flood, earthquake or fire, or other causes beyond our control;

(b) defects and damages resulting from misuse or negligence, or an accident;

(c) defects and damages caused by improper use (knocks; dents; crushing to the case, crystal, 
bracelet or strap, etc.), alterations (functionality or capability), tampering, dismantling, modifications, or services and repairs completed by anyone other than an authorized Jacob Zech Original® service center.

(d) defects and damages due to normal wear and tear;

(e) watches where the serial number originally imprinted on the watch case is removed or not legible, or where any part of the original watch back or any original number has been removed, changed, altered, replaced, erased or defaced;

(f) lack of accuracy of the watch if within the limits of average industry tolerance;

(g) routine maintenance and cleaning.

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